Our Team
On this page, we gladly introduce the Nappy’s.nl team to you. At the moment, four people work at the headquarters of Nappy’s.nl on a weekly basis. From Packing hero to Head of Second Hand, from Garbage Officer to Customer Service Champion. They all come here! So that you have a face to go with the name on your thank you card, or with the name at the bottom of our email. We start with the I-am-almost-always-here heroes and end with the people who can never let go!
Nikkie - Packing hero and Customer Service
From Monday to Friday Nikkie is behind the packing table, packing the most beautiful packages. Nikkie studied Leisure & Events Management and is a champion in organizing sustainable events. She did part of her studies in South Africa, where she learned and enjoyed a lot. Since November 2021 she has been working at the always pleasant and sometimes hectic Nappy’s.nl. She is clearly not going to be fooled here and despite the often present noise from the children and a dog that is a bit too watchful, she is unperturbed and in a good mood packing packages. Nikkie, together with Iris is responsible for customer service and is also involved in Search Engine Optimization (SEO). She ensures that the website is easy to find and remains available through the various search engines. Nikkie has always worn reusable diapers and her nephews also wore reusable diapers. Should she ever have children, they will also be put in the most beautiful reusable diapers. For now, Nikkie shares her home with her boyfriend and cat Nacho. Nacho loves chips! Nikkie’s favorite diapers are the Elskbar diapers, because they are sooooo beautiful!
Iris - Customer Service Hero and Head of Second Hand
Iris has been a customer for Nappy’s.nl since 2018 and has three children. Iris studied Educational Sciences and can bake deliciously thanks to her pastry training, and we are grateful for that! Her eldest daughter was never in the reusable diapers as a baby, but she helped us a lot with fitting the larger sizes of diapers. Iris’s two younger sons wore cloth diapers full-time. When Nappy’s.nl moved from Batenburg to Meppel, Iris joined the team in April 2019 full of enthusiasm. On Monday, Tuesday and Thursday she can in principle, be found behind the computer where she takes care of customer service. In addition, she is also regularly with her nose in the second-hand diapers. She checks the status of second-hand items, takes pictures of them and ensures that they appear with a correct price on the second-hand section of the website. Iris is also busy giving explanations about cloth diapers to parents in our warehouse in Meppel. Her favorite diapers are the Petit Lulu Fluffy Organic diapers and Rumparooz covers.
Marco - Chief Financial Officer and Chief Procurement Officer
Marco has worked full time for Nappy’s.nl since October 2019. He is a trained business economist and has worked as an equity analyst for many years. Together with Ilka, he has four children. As a partner of the woman who started a small web shop, he has been involved since the start. At first, it was only the evenings and weekends, but now he is over his head in cloth diapers. Marco is our Chief Financial Officer and Chief Procurement Officer. Also the Chief Garbage Officer by the way! He is doing the financial side of the business, the administration, purchases products and makes sure the garbage is out on time. Marco loves Elskbar and Modern Cloth Nappies. His favorite newborn diaper is the Elskbar Newborn Dandelions, while his favourite cover is the Modern Cloth Nappies cover Gingerly.
Ilka - Chief Executive Officer and Nappy Nerd
Ilka took over Nappy’s.nl in 2015 from the former owners. Read more here about how it started. Ilka is trained as an Educational Scientist and has four children with Marco. Pure wealth! She took over the web shop, somewhat naive and amateurish. Fun project, on the side. Well, we all know what that led to. Ilka is Chief Executive Officer, although she shares that function with Marco these days. She is responsible for just about everything, is head of product knowledge, social media boss and content creator. You can find Ilka almost always behind her desk (although she hopes she can help to pack orders at all times), where she writes texts and blogs for the website, whilst looking for interesting novelties. All whilst she is thinking about sleeping and coffee, that is! When necessary, she packs packages together with Marco. Ilka’s favorite diaper is the Hu-Da fitted diaper. It has the optimal balance of absorbency and fit and is a real allround basic product that should be in all cloth diaper stashes.