Our service

If ordered before 4 PM, next day delivery*

*This only goes for weekdays, for orders within The Netherlands that are placed and paid before 4 PM. Many Belgian parcels are usually delivered the next day too. Orders after 4 PM or on weekends will be sent off the next business day. 

In case it happens that something is not in stock, we will inform you as soon as we can and look for the best solution. 

When we have sent off your order, you will receive a shipping confirmation email and your invoice. As soon as DPD has scanned your parcel, you will receive a Track and Trace code to be able to track your parcel. 

Unfortunately, we can not control the deliveries made by DPD. During busy times it can happen that parcels that we sent off on time, will not be delivered on the promised day. 

Free shipping from €50,00*

*This goes for orders within The Netherlands, to Belgium and Germany. For orders below €50 the shipping costs are €4.95. 

Apart from shipping within The Netherlands or to Belgium and Germany, we also ship to all other countries of the European Union. Shipping costs for these countries are €14.95. Orders from €250 are delivered for free throughout all countries within the Europan Union. We do not ship to the United Kingdom, Switzerland or Norway. 

By appointment, orders can also be collected at our home for free (Zegelhorstweg 4, Meppel). Choose “Pick up” during your order process and write down in the comment section when you wish to come and collect your order. We will contact you to confirm your appointment.

Free consultant advice 

Nappy’s.nl has more than 60 consultants spread all over The Netherlands and Belgium, with whom you can make an appointment for free. Our consultants are all mothers with a lot of experience, so there is nobody who can teach you better than them! Our consultants have got, and have tested almost our entire product range. They receive a fixed compensation per consultation, so they do not depend on your purchase. So no pressure!

Quick answer to your questions

You can contact us seven days a week through email, (live) chat, phone, Whatsapp, Instagram and Facebook. We have a lot of experience with the products that we offer. We would love to help you! 

Email: [email protected]

Chat: Check your screen at the bottom right to see if we are live

Phone and Whatsapp: 0522 475883 (abroad: +31522 475 883)

Facebook: www.facebook.com/nappys

Instagram: https://www.instagram.com/nappys.eu.cloth.diapers/

The rest of our services 

Nappy’s.eu has the largest product range of cloth diapers in The Netherlands and Belgium, carrying both famous and exclusive brands. 

We have got thousands of product reviews that can help you choose the best cloth diaper for you and your child. 

Our products are always low-priced. Package deals are always available and are offered for a discounted price. We also have special sales throughout the year. Subscribe for our newsletter and follow us on Facebook and Instagram to be kept posted! 

Extensive information on the website about things like why cloth diapers, absorption tables and laundry advice.

Not paying anything extra for any of our payment options (iDeal, PayPal, Credit card, Klarna Bancontact/ Mistercash and remitting in advance). 

Always a safe web environment (SSL) for you and our safety. 

100 day approval period. If you want to return something, you can arrange it through our return portal. Please read our return policy for more information. 

We have thousands of happy customers. Please check out the independent reviews on Kiyoh.